SHIPPING & DELIVERY

 

Processing Time

• Physical Items: Most items are ready to ship within 1–3 business days.

• Customized Items: Please allow 5–10 business days for production before shipping, depending on the complexity of your customization.

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Shipping Methods

• Standard USPS / UPS / FedEx shipping for domestic orders (3–7 business days)

• Expedited shipping options available at checkout

• International shipping available (delivery times may vary; customs fees may apply)

 

Order Tracking

• Once your order ships, a tracking number will be provided via email or Etsy messaging.

• You can use the tracking number to monitor your package until it arrives.

 

Shipping Address

• Please ensure your shipping address is correct and complete at checkout.

• We are not responsible for delays or lost items due to incorrect addresses.

 

Customized Items

• Customized items cannot be canceled once production has started.

• Minor variations may occur due to the handmade/custom nature of the product.

 

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of delivery.

• We will work with the carrier to resolve the issue or offer a replacement/refund.

 

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EASY RETURNS

Customized items are non-returnable. However, please contact us to see how we can resolve the issue immediately. 

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For pre-packaged items (non-customizable), returns are accepted. Please contact returns@clickofcreativity.com and we will review and process your request within 24 hours.

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TRACKING YOUR ORDER

For all shipping orders, please be on the lookout for an email from designs@clickofcreativity.com that contains your tracking number. 

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100% SECURE ORDERING 

We protect your sensitive personal information for safe and worry free online shopping.

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PRIVACY POLICY

Click of Creativity has the appropriate organizational safeguards and security measures in place to protect consumers personal data.